Terms of service
Terms of Service
of the online shop
All services provided by mqlt.de for the customer are based exclusively on the ongoing General Terms and Conditions. Deviating regulations only apply if they have been agreed between the online shop and the customer.
2. Conclusion of contract
2.1 The offers of the online shop on the Internet represent a non-binding invitation to the customer to order goods in the online shop.
2.2 By ordering the desired goods on the Internet, the customer submits a binding offer to conclude a purchase contract.
2.3 The online shop confirms receipt of the order. The order confirmation as well as the receipt of a telephone order do not yet represent a legal acceptance on our part. The acceptance of the offer by us only takes place and we bring the goods to you for dispatch. You will receive a written shipping confirmation via email within two (2) business days. However, the customer is bound to his offer for a maximum of four (4) working days.
2.4 The subject of the contract is the goods ordered by the customer. With regard to the quality, the description of the offer applies, otherwise Section 434, Paragraph 1, Clause 3 of the German Civil Code applies.
3. Cancellation policy
3.1 Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the last goods.
In order to exercise your right of withdrawal, you must
Märkische Strasse 3
Phone: +49 33769 188992,
by means of a clear statement (e.g. a letter sent by post or e-mail) of your decision to withdraw from this contract. You can use the attached sample revocation form for this, but this is not mandatory.
You can also download and fill out the model revocation form or any other clear statement on our website http://www.mqlt.de/mediafiles/Sontiges/widerrufsformular_download.pdf as a PDF file. You can send the form to us using the contact information above.
To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.
3.2 Consequences of revocation
If you revoke this contract, we have paid you all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us have), immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract.
For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier. You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send back the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
3.3 Special Notices
The right of cancellation does not apply to long-distance contracts
for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer,
for the delivery of goods that can spoil quickly or whose expiry date would soon be exceeded,
for the delivery of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery,
for the delivery of goods if these were inseparably mixed with other goods after delivery due to their nature,
for the delivery of sound or video recordings or computer software in a sealed package if the seal has been broken after delivery,
for the delivery of newspapers, periodicals or magazines with the exception of subscription contracts,
for the delivery of alcoholic beverages, the price of which was agreed when the contract was concluded, but which can be delivered no earlier than 30 days after the conclusion of the contract and the current value of which depends on fluctuations on the market over which the entrepreneur has no influence
End of revocation
Shipping and packaging flat rate (in Germany).
up to 1000g EUR 2.70 (uninsured)
up to 1000g EUR 4.50 (insured)
up to 2000g EUR 6.50 (insured)
up to 10000g EUR 7.50 (insured)
up to 30000g EUR 10.50 (insured)
For deliveries abroad (EU and non-EU), the shipping costs are calculated individually according to weight and country of delivery.
5.3 For orders with an order value of more than EUR 150, we deliver free of charge within Germany.
For deliveries abroad, the exemption from shipping costs does not apply to orders with a value of more than EUR 150.
6. Payment, retention of title
6.1 All prices are gross prices in euros, which include the statutory value added tax of currently 19% or 7% for books and magazines. Prices are valid on the day orders are submitted.
6.2 For deliveries within Germany, the following payment methods are possible:
by invoice up to an order value of EUR 99.99 (under some circumstances we are free to exclude the payment method invoice from the offer.
by credit card via Heidelpay
by immediate transfer via Heidelpay
(The customer is obliged to pay the purchase price immediately after the conclusion of the contract by bank transfer to our account.) If you pay in advance, you will receive an e-mail from us with the exact invoice data. It is therefore essential that you enter your e-mail address and/or telephone number in the order form so that we can contact you. When making your transfer, please state your name and invoice number as reference so that we can allocate your incoming payment to the order.
For deliveries abroad, payment is made by credit card via Heidelpay or prepayment.
6.3 The delivered goods remain our property until full payment has been made (retention of title according to §§158, 449 BGB). The customer must inform us immediately about enforcement measures by third parties in relation to the goods subject to retention of title and hand over the documents required for an intervention; this also applies to impairments of any other kind. Irrespective of this, the customer must inform third parties in advance of the rights to the goods.
If transport damage to the goods is found, we ask the recipient to report the damage to the carrier (shipping service) immediately. Other recognizable transport damage must be reported to us in writing within 3 working days after receipt of the goods. However, failure to report this has no consequences for your legal claims. Furthermore legal regulations shall apply .
We are not liable for defects that have arisen as a result of incorrect handling, normal wear and tear or external influences. If the goods are repaired by the customer or by third parties without our written consent, the warranty claim against us expires.
8.1 The online shop is liable in cases of intent or gross negligence according to the statutory provisions. Liability for guarantees is independent of fault. The online shop is only liable for slight negligence in accordance with the provisions of the Product Liability Act, for injury to life, limb or health or for breach of essential contractual obligations. However, the claim for damages for the slightly negligent breach of essential contractual obligations is limited to the foreseeable damage typical for the contract, insofar as there is no liability for injury to life, limb or health. The online shop is liable to the same extent for the fault of vicarious agents and representatives.
8.2 The regulation of the above paragraph (8.1) extends to compensation for damages in addition to the service, compensation for damages instead of the service and the claim for compensation for wasted expenses, regardless of the legal reason, including liability for defects, delay or impossibility.
All third-party logos, images and graphics shown are the property of the respective companies and are subject to the copyright of the respective licensors. All photos, logos, texts, reports, scripts and programming routines presented on these pages, which are our own developments or have been prepared by us, may not be copied or used in any other way without our consent. All rights reserved.
11. Content of the online offer
MillersQuilting assumes no liability for the topicality, correctness, completeness or quality of the information provided. Liability claims against MillersQuilting, which relate to material or immaterial damage caused by the use or non-use of the information provided or by d